{{var store.getFrontendName()}}

Hello, {{htmlescape var=$order.getCustomerName()}}

Thank you for your order from {{var store.getFrontendName()}}. You can check the status of your order by logging into your account. If you have any questions about your order please contact us at {{config path='trans_email/ident_support/email'}} or call us at {{config path='general/store_information/phone'}} Monday - Friday, 8am - 5pm PST.

Your Credit Memo #{{var creditmemo.increment_id}} for Order #{{var order.increment_id}}
Billing Information: Payment Method:
{{var order.billing_address.format('html')}}   {{var payment_html}}

{{depend order.getIsNotVirtual()}}
Shipping Information: Shipping Method:
{{var order.shipping_address.format('html')}}     {{var order.shipping_description}}  

{{/depend}} {{layout handle="sales_email_order_creditmemo_items" creditmemo=$creditmemo order=$order}}

{{var comment}}

Thank you, {{var store.getFrontendName()}}